Overall Experience Reviews For Sport Clips Haircuts of Bradley

I want to say 0 stars. We walked in and was told an hour and a half wait. I checked my son in and told them we would return instead of waiting there for that time. Returned within an hour and was told it would be another hour and a half wait. Due to what they called “a flaw in the system”, the online check in people were “using that time” even though they weren’t there yet and we were. I tried to explain that shouldn’t matter whether we checked in online or in person, we should only have to wait approximately 30 minutes as that was what remained in our quoted wait time. None of that seemed to matter. They would have rather make a customer mad than try to make amends. We won’t be returning

I've been a customer now for over 1 year. Probably stop in every other month.Never received anything but polite and professional service. Most recently last week. Emma was my stylist and did a fantastic job. Don't understand the negative reviews. Some people are just never pleased.........

Reply from Sport Clips Haircuts of Bradley:
Thank you for taking the time to share your great feedback! We appreciate your business!

First time at sport clips and I have an amazing experience EMMA was amazing and will definitely b back again

Reply from Sport Clips Haircuts of Bradley:
Thank you for your kind comments and 5 star rating! We appreciate your feedback and are happy to hear you enjoyed your experience!